FAQ


What actually comes in the box?

A full sized gin bottle, 2 tonic waters (or mixers), tasting notes and cocktail idea, goodies designed to go with the gin and maybe something completely different that we think you might like. 


Where does the gin come from?

Each month we pick a gin, exclusive to Hong Kong from around the world.  We aim to represent a broad range of gin from around the world.


What do you mean by exclusive?

Ginsanity Gin Club Gins will only be available as part of membership to the Ginsanity Gin Club.  We are sourcing and importing all gins ourselves.  
Whilst our gins may eventually end up in Hong Kong, members will always be guaranteed the first taste.

When do I get my gin? 

The first Friday of each month, direct to your address.

 

What if I am unhappy with what I receive?  

We will try our best each month to get the best value we can to each customer.  If you are still unhappy we offer a full 100% money-back guarantee. 


What gin’s have been in the box before?

Volume 1 of the The Ginsanity Gin Club will be in September of 2019, all boxes will be announced and archived on our website to see.


How do I cancel my subscription?

After signing up you’ll have a members page where you can pause, cancel and re-activate your membership at any time. 


Can I pause my subscription?

Yes, please above. You have complete control over whether you’d like to pause or continue your subscription.


Do you deliver to my address?

If you live in Hong Kong, we can deliver to your address.  If you feel you may have a complicated address (villages) we will be in touch to help get a google or “what three words” (https://what3words.com/) location address.  We also happily deliver to offices.

 

Do you have any offer codes?

On your first order, use the code 50GINCLUB to receive $50 off on your first order.


Is this all included in the HK$ 588 per month?

Yes!  Delivery, box, gin, goodies are all included.


What if I really like the gin and want another bottle?

As the gin is imported exclusively for members there will be no other sales.  However if you are desperate contact us directly and we will try and help you find one!


Can I buy this gin box as a present for someone i know?  

Of course! Sharing gin is the best, just pick a package and put your friends delivery address down.  If you want to contact us to ensure we are delivering to the correct address, easy.